The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
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Ashvin Vaidyanathan is the Chief Customer Officer at Gainsight - the Customer Success Company. In his role, Ashvin manages the Customer Success, Professional Services and Technical Support teams. Prior to Gainsight, Ashvin was at McKinsey & Company consulting with companies on Marketing, Sales and Customer Experience transformations. When not at Gainsight, Ashvin is an advisor at Not In Our Town - a not for profit organization that uses documentary film, and new media to stop hate, and address bullying. He lives in San Francisco with his beautiful family.
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