Donna Weber

DONNA WEBER is the world’s leading expert in customer onboarding and value realization. For more than two decades, she’s helped high-growth startups and established enterprises transform new and existing customers into loyal champions. High-growth companies hire Donna to increase customer retention and lifetime value, decrease time to customer first value, reduce implementation time and costs, boost product adoption and usage, and scale Customer Success organizations. Her award-winning book is Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions. Donna is an award-winning author, speaker, and consultant who gets to the heart of the matter. She is passionate about helping customers reach their goals, because when customers win, you win. It's that simple.