Heather Jerrehian

Heather Jerrehian is an entrepreneurial futurist and investor who has driven innovation and go-to-market strategies for startups and Fortune 500 companies for over two decades. Her book, Sail to Scale: Steer Your Startup Clear of Mistakes from Launch to Exit, co-authored with Maria Fernandez Guajardo and Mona Sabet, guides entrepreneurs in navigating the complexities of business scaling. Possessing an extraordinary ability to foresee market movements and consumer trends, Heather has consistently led cutting-edge enterprises toward significant success. As a serial entrepreneur and technology executive, Heather has built and scaled multi-million dollar ventures, leading turnarounds at unprecedented speed, achieving 10X growth, and engineering profitable exits, including the acquisition of Hitch by ServiceNow (NYSE: NOW) under her leadership as CEO. At ServiceNow, she works at the forefront of social and technology shifts, building next-generation AI solutions and workforce intelligence products as the VP of Product Management for Employee Workflows. As COO at Emtrain, her leadership was instrumental in doubling the HR Tech company’s revenue and turning multi-million dollar losses into profits within 18 months. Heather’s vision and foresight led to a new 25M dollar division at Drop, where she launched over 100 proprietary products across various categories, from hardware and electronics to clothing and accessories. Heather is a Founding Limited Partner of How Women Invest, a venture capital firm aimed at increasing investments in female-founded companies, and serves on Fast Company’s Executive Board. A sought-after speaker, Heather was recognized as a Woman of Influence by the Silicon Valley Business Journal.