Irene Yam

Irene Yam has 24 years of experience in product and customer marketing. Her experience includes leading CABs for Riverbed, Joyent, EMC, and RingCentral, and consulting for companies of all sizes. She won three awards for customer advocacy: the EMC excellence gold award, RingCentral marketing MVP, and strategic alliance MVP. Build a World-Class Customer Advisory Board: How to Create Deeper Relationships and Validate Strategies is her first CAB book.