Karolina Pilarczyk Hilling-Smith, recipient of the prestigious Women in Technology Award Australia and Intel's EVP Award, is a distinguished technology leader and author whose transformative work has shaped IT operations at global giants including Intel, Shell Energy, IATA or Leclanché. With over 15 years of international experience spanning APAC, EMEA, and the USA, she has consistently delivered excellence in some of the world's most challenging technology environments. As the co-founder of Escalation IT and a seasoned program management expert, Karolina brings profound insights into crisis management and organizational resilience. She has spearheaded multi-million dollar programs, from cloud migrations to enterprise-wide digital transformations, while leading diverse teams of up to 150 professionals across continents. A sought-after global keynote speaker, Karolina's expertise is grounded in practical experience managing complex technology portfolios. Her leadership philosophy emphasizes collaboration, transparency, and data-driven decision-making. Her unique approach combines strategic thinking with tactical execution, making complex IT challenges manageable for leaders at all levels.
