Karen Martin is Founder & President of TKMG Academy, Inc. and President of the global consulting firm TKMG, Inc. (formerly The Karen Martin Group). She's a leading authority on business performance improvement, operational excellence, and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. Karen is a Forbes contributor and the two-time Shingo Award-winning author of The Outstanding Organization and Value Stream Mapping (coauthored with Mike Osterling), and co-author of The Kaizen Event Planner and Metrics-Based Process Mapping. Her latest book, Clarity First, was nominated for 800-CEO-READ's 2018 Business Book of the Year. For more information, visit www.tkmgacademy.com and www.tkmg.com. To subscribe to her email list: www.tkmgacademy.com/join. You can also find her at: Twitter - twitter.com/karenmartinopex LinkedIn - linkedin.com/in/karenmartinopex
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