Nicole S. Box

Nicole is a remarkable author and a loving mother of three boys, residing in the the Spanish Town, St. Catherine Area ,Jamaica. With over 15 years of invaluable experience in the BPO sector, she has traversed various roles, from being a dedicated Customer Care agent to an accomplished Team Manager. Presently, she shines as a Workforce Scheduling Analyst, showcasing her exceptional skills and dedication. Beyond her professional achievements, Nicole possesses a deep passion for literature, particularly non-fiction stories that delve into the intricacies of the human experience. She finds solace in the rhythm of melodies, as music serves as a soothing balm for her soul, bringing tranquility to her mind. She possesses a natural talent for motivating others, recognizing the hidden potential within individuals and inspiring them to reach greater heights. Her exceptional listening skills and effective communication make her a pillar of strength for those who seek her counsel. As a friend, she is an invaluable asset, always ready to lend a helping hand and uplifting spirits.