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Never Split the Difference: Negotiating As If Your Life Depended On It Kindle电子书

作者 Chris Voss (Author), Tahl Raz (Author) 格式: Kindle电子书
4.7 4.7 颗星，最多 5 颗星 46,938 评论
Amazon Charts 本周排名#20

This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

  • Establish Rapport 
  • Create Trust with Tactical Empathy
  • Gain the Permission to Persuade 
  • Shape What Is Fair 
  • Calibrate Questions
  • Transform Conflict into Collaboration
  • Spot Liars
  • Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

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  1. 纸书页数
    285页
  2. 语言
    英语
  3. 出版社
    Harper Business
  4. 出版日期
    2016年 5月 17日
  5. 文件大小
    3.3 MB
  6. 快速翻书
    已启用
  7. 生词提示功能
    已启用
  8. 更先进的排版模式
    已启用
  9. 查看全部详情
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此书中的热门标注
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Previous page
  1. Research shows that the best way to deal with negativity is to observe it, without reaction and without judgment. Then consciously label each negative feeling and replace it with positive, compassionate, and solution-based thoughts.
    39,134 位 Kindle 读者已标注
  2. The goal is to identify what your counterparts actually need (monetarily, emotionally, or otherwise) and get them feeling safe enough to talk and talk and talk some more about what they want.
    38,678 位 Kindle 读者已标注
  3. To get real leverage, you have to persuade them that they have something concrete to lose if the deal falls through.
    35,134 位 Kindle 读者已标注
  4. Going too fast is one of the mistakes all negotiators are prone to making.
    33,708 位 Kindle 读者已标注
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编辑评论

媒体推荐

Former FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work.” — Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying

Chatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. — Publishers Weekly

"Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between." — Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast

"It's rare that a book is so gripping and entertaining while still being actionable and applicable." — Inc.

"A business book you won't be able to put down." — Fortune

来自封底

From policing the rough streets of Kansas City, Missouri, to becoming the FBI’s lead international kidnapping negotiator to teaching negotiation at leading universities, Chris Voss has tested the techniques in Never Split the Difference across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids.

Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. Whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Voss shows you how to use these skills in the workplace and in every other realm of your life.

基本信息

  • ASIN ‏ : ‎ B014DUR7L2
  • 出版社 ‏ : ‎ Harper Business; 第 1st 版 (2016年 5月 17日)
  • 出版日期 ‏ : ‎ 2016年 5月 17日
  • 语言 ‏ : ‎ 英语
  • 文件大小 ‏ : ‎ 3.3 MB
  • 标准语音朗读 ‏ : ‎ 已启用
  • 屏幕阅读器 ‏ : ‎ 受支持
  • 更先进的排版模式 ‏ : ‎ 已启用
  • X-Ray ‏ : ‎ 已启用
  • 生词提示功能 ‏ : ‎ 已启用
  • 纸书页数 ‏ : ‎ 285页
  • > ISBN ‏ : ‎ 0062872303
  • 买家评论：
    4.7 4.7 颗星，最多 5 颗星 46,938 评论

关于作者

关注作者，获得新版本更新，以及改进的建议。
Previous page
  1. Tahl Raz

    Tahl Raz

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    Tahl Raz is a storyteller of big ideas in business, technology and the social sciences that are transforming the way we work and live. An award-winning journalist and best-selling author, he has edited and published in everything from Inc. Magazine and GQ to Harvard Business Review and the Jerusalem Post. Management guru Tom Peters called his first co-authored book, “Never Eat Alone,” one of “the most extraordinary and valuable business books” of recent history. The book is still in hardcover over a decade later and is now used as a textbook in MBA programs around the world. He has held roles as a Chief Content Officer, CEO of an online education company called MyGreenLight, and founder and editor-in-chief of Jewcy Media. He lives in New York City with his wife, daughter, and a very fat Pug named Bibi.

    在作者页面上查看更多
  2. Chris Voss

    Chris Voss

    Brief content visible, double tap to read full content.
    Full content visible, double tap to read brief content.

    A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management, among others.

    在作者页面上查看更多
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买家评论

4.7 星（满分 5 星）
46,938 条整体评分

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This book is alchemizing GOLD
5 星（最高 5 星）
This book is alchemizing GOLD
This book is comprehensive, to the point, digestible, and tangible. The simple, foundational pillars laid out within the writing can be implemented across the board within all of life's interactions. The ROI is multiplied to the enth degree.
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热门评论来自 美国

  • Brian Smith
    5.0 颗星，最多 5 颗星 Useful
    2025年2月3日在美国发布评论
    已确认购买
    Great read! I was concerned this would be a book about how to get everything you can in a greedy way. Instead, it's focused more on how to communicate and make better deals by exposing the roots of the why. I think it's a very useful book full of insights and tools for every relationship in life, not just making deals. Also full of intriguing real life stories.
    1 个人发现此评论有用
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  • Sara
    5.0 颗星，最多 5 颗星 How to Confront- And get Your Way- Without Confrontation
    2020年11月12日在美国发布评论
    已确认购买
    Everything we assumed we knew was wrong” (p.26), we are not rational, compromise is terrible, and “No” is the answer to getting what you want in and out of the office. These are all concepts that the reader can be expected to wholeheartedly believe and understand by the end of this book. Former FBI hostage negotiator Chris Voss hit the mark with this book, sharing effective tips and tools for negotiating in and beyond your workspace. “Never Split the Difference: Negotiating as Your Life Depends on It” is a 5-star read for those trying to enhance their “deal making skills” whether that be with work or personal relationships.
    Prior to 2008, Chris Voss was the lead international kidnapping negotiator for the FBI. According to The Black Swan Group, through his 28 year with the Bureau, he was trained in negotiation by the FBI, Scotland Yard and Harvard Law School. Chris has taught business negotiation in the MBA program in several of the world’s best universities and business programs. Voss continues to host seminars and attend guest lectures and is rumored to be working on additional books.
    “Never Split the Difference”, a euphemism for “never compromise” because compromise on the street often leads to the loss of lives, Was published in May of 2016 and is an extremely powerful book that tells the stories of negotiation when you really can’t afford to lose, like in a situation where you are negotiating for the lives of others. Each chapter includes engaging theories on communication and actionable recommendations on how to improve your communication skills, while telling intriguing stories of the life of an FBI agent. These stories include bank robberies, terrorists and a bunch of different “bad guys”. This book will not only help your business deals, but your personal relationships as well. Voss gives us more than just the advice on what to do, he shows us why they work as well.
    This book is a fun read full of useful information. The new concepts in every chapter had me highlighting the techniques and lessons that I truly wanted to remember. The most important to me, being that you should never be so eager to solve a conflict that’s result is inconvenient for you. Accepting bad deals is almost always a mistake. Compromise isn’t always the answer, while pushing for a hard “yes” doesn’t get you any closer to a victory, it only angers the other party. And finally, “Driving towards “that's right” is a winning strategy in all negotiations. But hearing “you're right” is a disaster.” (p. 105)
    Overall this is a wonderful book that teaches the reader that negotiation, at its core, is nothing more than conversations with reactions and results. Getting what you need from others will help set up the rest of your life. Chriss Voss will teach you how to take authority and show dominance in the conversations that will make or break your career. Because of the strong lessons in this book, I believe it would be a great book for most young people to read. Whether they are beginning their college career or creating their own blue-collar business, “Never Split the Difference” by Chris Voss is a great resource for people looking to better their life without looking for a designated “self-help” book. Remember: “... without self-control and emotional regulation…” (p 156) these strategies will not work.
    60 个人发现此评论有用
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  • Dr Ali Victor Binazir
    5.0 颗星，最多 5 颗星 So good I'm tempted to keep it a secret and not tell anyone about it: a compendium of working Jedi mind tricks
    2016年5月19日在美国发布评论
    已确认购买
    WHY THIS BOOK MATTERS: We negotiate or persuade dozens of times a day. Then there’s the big stuff that changes the course of life: getting a raise; landing a job offer; buying a car or house. Most of us had no formal training in negotiation, or were taught incorrectly. This book is your secret weapon for mad success.
    MAIN CONCEPT: Tactical empathy: “This is listening as a martial art, balancing the subtle behaviors of emotional intelligence and the assertive skills of influence, to gain access to the mind of another person.”
    IS IT FUN TO READ: Finished it in a day. The book’s full of riveting life-and-death hostage negotiations, and Voss spins a damn good yarn.
    OKAY, BUT IS IT USEFUL?: I highlighted 109 passages and took 20pp of single-spaced notes. There is so much crazy useful stuff in this book that it would be a bargain at 100x the price. For example, Voss advocates getting to “No” before getting to “Yes.” To those schooled in academic negotiation, this may seem heretical. But it makes all kinds of sense: letting your adversary say a solid “no” gives them a feeling of safety, security and control -- a great starting point to a negotiation. The technique of asking calibrated open-ended questions is pure gold (e.g. “How do I do that?” or “What’s important to you about that?”) Funny thing is that I’ve been teaching that technique for years, but only now understand *why* it works so well (thanks, Chris!).
    Then there’s the step-by-step protocol for negotiating your salary and the 6-step Ackerman bargaining model. There’s mirroring: you repeat people’s words verbatim, so they feel understood. There’s labeling, where you identify the emotion behind what people are saying, thereby deepening empathy. Great quote: “Good negotiators, going in, know they have to be ready for possible surprises; great negotiators aim to use their skills to reveal the surprises they are certain exist.”
    What I really like about this book was that its techniques were honed by real-life negotiations with actual bad guys. During his 24 years as FBI Lead Hostage Negotiator, time and time again Voss got people released from the grips of determined terrorists and kidnappers. If the techniques work in those critical situations, surely they’re good enough to help you negotiate a raise.
    In the end, this is a book about not just being good at negotiation, but being great at life. “Never Split the Difference” is serious wisdom, every bit of it earned, conveyed with great humor, storytelling and insight. Read it to be a more effective human.
    -- Ali Binazir, M.D., M.Phil., Happiness Engineer; Speaking Coach, KNP Communications; author, The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible
    571 个人发现此评论有用
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来自其他国家/地区的热门评论

将所有评论翻译成中文
  • Moustaph
    5.0 颗星，最多 5 颗星 Such a great book
    2024年12月17日在加拿大发布评论
    已确认购买
    This is my first time reading a book on negotiation, and without a doubt, it’s among the top three books I’ve ever read. The examples are highly illustrative, and the concepts are explained clearly. At the end of each chapter, there’s a summary or key takeaway, making it easy to review. This book definitely deserves 5 stars.
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  • Matheus B.
    5.0 颗星，最多 5 颗星 Vem sem capa
    2024年6月6日在巴西发布评论
    已确认购买
    O conteúdo do livro é muito bom!
    Não que seja um problema pra mim. Mas a capa do livro vem totalmente simples, apenas em vermelho.
    报告
  • Alejandra
    5.0 颗星，最多 5 颗星 Información valiosa para mi negocio
    2022年3月6日在墨西哥发布评论
    已确认购买
    Es el mejor libro que he leído para guiarme y ayudarme en mi emprendimiento. Propone técnicas complejas pero de una manera práctica, lo difícil es recalibrar tu mente a abrazar el conflicto en lugar de huir, esa es la base de la negociación. Y si ese no es tu carácter, como yo, hay mucho trabajo que hacer. Definitivamente se vuelve mi libro de cabecera de ahora en adelante.
    报告
  • manmeet
    5.0 颗星，最多 5 颗星 Puts the techniques you practice without knowing, on paper
    2025年2月10日在印度发布评论
    已确认购买
    Plus a set of life transforming techniques to support yourself in tricky situations. The lessons extend not just to negotiations but to day to day life. Must read and re-read for learners of life.
    报告
  • TimoThehero
    5.0 颗星，最多 5 颗星 Soooo good
    2025年1月26日在沙特阿拉伯发布评论
    已确认购买
    I got this book one day ago and wow is it good
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