关于作者
Jay Baer is a 7th-generation entrepreneur, New York Times best-selling author of seven books, and founder of six multi-million dollar companies.
In 2023, he was named a Top 30 Global Guru in both Customer Experience and in Marketing.
Jay has advised more than 700 brands in his career, including Nike, Oracle, Hilton, The United Nations and 40 of the FORTUNE 500.
He is an inductee into the professional speaking and word of mouth marketing halls of fame.
Jay has authored or co-authored among the best-selling business books of all-time in the categories of digital marketing, customer service, customer experience, and business growth.
He has been named to more than 50 top global business influencer lists.
Jay’s books are known for deep, first-party research combined with unique, compelling case studies, and a heavy sprinkling of humor.
