Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*)
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David Avrin is a popular international keynote speaker and customer experience consultant. The author 7 books, David has worked with organizations and audiences across North America and in 26 countries around the world helping them to future-proof their customer engagement strategies by becoming Ridiculously Easy to Do Business With.
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