Adam Timm

Adam Timm is a training instructor and culture change consultant for the 9-1-1 industry. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD, Adam started his training company, "The Healthy Dispatcher," to bring tools for resilience to this challenging profession. Participants praise his energetic and interactive presentation style, calling his sessions "an awesome learning experience," "captivating, thought-provoking," "amazing," and "incredibly engaging." Adam is the author of three books, including the #1 bestseller, "Stress Is Optional! How to Kick the Habit," the popular, "Dispatcher Stress: 50 Lessons on Beating the Burnout," and "People Driven Leadership: How the Best 9-1-1 Centers Inspire Positive Change." Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.