David Zhao

David is a leader with over a decade of technology experience, from building high-performance web applications to leading large technology and business transformations at some of the world's biggest companies. Over the last 10 years, David has been focused on helping clients globally to capture revenue and reduce costs in Customer Service and IT Service Management through implementing the right governance, business process and technology changes. He lives with his family in Canada and is an avid gamer, reader, and traveller.