Peter S. Pande

Pete is a seasoned consultant in process improvement, organization change and Lean Six Sigma initiatives who is one of the recognized "experts" in the field. Through his global consulting firm Pivotal Resources, he has provided change and improvement services - from executive coaching to deployment of corporate initiatives - for such companies as GE, Cisco, adidas, Starwood Hotels, Charles Schwab, Marks & Spencer, BP and many others. Pete spent his early career in broadcasting and marketing before entering the management consulting and training field in the mid-1980s. He gained experience quickly, helping improve decision making and problem solving processes at large organizations in various industries including financial services, petrochemical, high tech, consumer products and health care. Pete formed Pivotal Resources in 1993 with the mission of helping clients build lasting success through practical and creative skills and streamlined processes. In recent years, his focus has been on developing robust change capability throughout organizations, but most specifically at the critical leadership level. He is author of the recent book on 21st Century change leadership, The Six Sigma Leader and has co-authored several other popular books including What is Six Sigma? and The Six Sigma Way -- which was named one of the most influential business books of the past 20 years by Forbes magazine. He has also written articles for such publications as CEO Magazine and Pharmaceutical Manufacturing and is a regular contributor on leadership issues to Forbes.com. He holds an MBA from National University in San Diego and degrees in English and History from the University of California.