Thomas Tullis

Thomas S. (Tom) Tullis is co-author (with Bill Albert) of the book Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Morgan Kaufman, March 2008) and co-author (with Bill Albert and Donna Tedesco) of the book, Beyond the Usability Lab: Conducting Large-scale User Experience Studies (Morgan Kaufman, Jan. 2010). Tom recently retired from his position as Vice President of User Experience Research at Fidelity Investments. He joined Fidelity in 1993 and was instrumental in the development of the company's User Experience department. Its facilities include a state-of-the-art Usability Lab. Tom is also an Adjunct Professor at Bentley University in the Human Factors in Information Design Master's program. Prior to joining Fidelity, he held positions at Canon Information Systems, McDonnell Douglas, Unisys Corporation, and Bell Laboratories. He received a B.A. from Rice University, an M.A. in experimental psychology from New Mexico State University, and a Ph.D. in engineering psychology from Rice University. During his 30+ years of experience in human-computer interface studies, he has published more than 50 papers in numerous technical journals and has been an invited speaker at national and international conferences. He also holds eight U.S. patents related to user interface inventions.