Chloe Thomas

Chloë Thomas has been working in eCommerce since 2003, learning how to increase orders, up customer retention, and recruit new customers cost effectively. Working with businesses from the high street right down to start ups. eCommerce MasterPlan is the result of Chloë's years of experience, the books, and podcasts have all been created to help eCommerce business owners and marketers solve their marketing problems. Power Retail (Australia) named Chloë as one of the top 10 eCommerce commentators in the world. In 2019 Chloë was named a Top 50 eCommerce and Delivery Influencer in the UK. Within 6 months of launch, the eCommerce MasterPlan Podcast was already the top eCommerce podcast in the UK. With her key skill being to take a complex subject and make it easy to implement. Whether it's Adwords, Automated Marketing, Delivery Strategy - or the whole eCommerce shebang! Chloë is on a mission to help people avoid wasting opportunities and pouring time, money and energy into the wrong marketing. Chloë grew up in Cornwall, and after many years living in Oxford has been back in Cornwall for over 6 years. After spending 10 years running a digital marketing agency, Chloë now focusing on helping as many eCommerce businesses as she can to solve their marketing problems.