Dr. Amer Kaissi is a Professor of Healthcare Administration at Trinity University. He recently published the book “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders,” which uses an evidence-based approach, story-telling and research results to examine humility, compassion, kindness and generosity in healthcare leadership. Dr. Kaissi joined the faculty of Trinity University in 2003 after earning a PhD in health services administration from the University of Minnesota. His research interests include leadership, retail clinics, strategic planning, and patient safety. Dr. Kaissi is a certified executive coach- he works with healthcare administrators and physicians to help them maximize their leadership potential. He can be reached at amer.kaissi@trinity.edu. His personal website is https://www.amerkaissi.com/ His LinkedIn page is https://www.linkedin.com/in/amer-kaissi-ph-d-38258919/ He has lived in Texas for the past 14 years with his wife and two kids, and is an avid soccer fan.
