Dan Twing has over 25 years of IT experience including outsourcing, Sofware as a Service (SaaS), software development, and operations. Dan is President and COO of Enterprise Management Associates (EMA). He joined EMA in 2005 and leads all analyst, research and consulting activities across all IT management and business intelligence disciplines. Prior to joining EMA, Dan was CEO of a payments and secure messaging software company and VP of Financial Products for EDS eCommerce Services where he created online home banking and bill paying services for the banking and telecommunications industries. Dan has lead dozens of CMDB and other ITSM consulting engagements for large and mid-sized organizations. These include several top banks, investment firms, insurance firms, large retail and state and federal government agencies. Dan has been a regular columnist for NetworkWorld Fusion on Outsourcing.
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