Doug Fletcher

Doug Fletcher is a leading expert on the topic of client development with 30 years of experience in management consulting and 7 years of teaching at the graduate and undergraduate level. He is the author of How To Win Client Business (John Wiley & Sons, 2021), and the co-author of How Clients Buy (John Wiley & Sons, 2018). Doug helps professionals and organizations win more client business through a better understanding of the client’s buying decision journey. Doug splits his time between speaking, writing, and education. In addition to his consulting practice, he serves on the board of directors of the Beacon Group, a growth strategy consulting firm headquartered in Portland, Maine. From 1999 to 2014, Doug was co-founder and CEO of North Star Consulting Group, a technology-enabled consulting firm specializing in global web-survey projects. Earlier in his career, Doug was a management consultant with A.T. Kearney, and was trained at General Electric in its leadership development program. Doug earned an MBA from the Darden School of Business at the University of Virginia, and a BS in Electrical Engineering from Clemson University. Doug lives in Montana and enjoys spending time in the outdoors with his friends and family. He may be reached at:www.fletcherandcompany.net