DON CHU is a native of New York. He earned his bachelor's from Oberlin College, his master's and Ph.D. from Stanford University with specializations in sociology of education and formal organizations. At Skidmore College and California State University Chico he served as chair for ten years before deanships at the University of West Florida, California State University San Marcos and National University. His publications include The Department Chair Field Manual and Academic Management 2.0: Transformation from the Ground-Up (both forthcoming 2021), and The Department Chair Primer (2nd edition) John Wiley 2012. His numerous articles in The Department Chair, Dean & Provost (Wiley Online), national and international consultancies emphasize the critical importance of academic management to institutional mission achievement. He may be reached at donchuphd@gmail.com.