Sohel M. Imroz

Dr. Imroz is an Associate Professor of HR at the David B. O'Maley College of Business, Embry-Riddle Aeronautical University. Prior to his academic career, he had almost 20 years of professional experience in HR and IT. He is interested in two broad research areas: Human Resource/Organization Development (HR/OD) and IT Service Management (ITSM). In the area of HR/OD, he has completed many projects and conducted research on leadership development, competency model, social network analysis, and team building. He is also interested in topics such as knowledge management, talent management and succession planning, employee engagement and retention, and data analytics in HR. In the area of ITSM, his past projects include various ITIL processes (e.g., Request Fulfillment, Incident, Problem, Change, and Asset Management), information security risk management, and professional online communities. Dr. Imroz also holds SHRM-SCP, ITIL, IATA, and Cornell University certificates