De-Escalate: How to Calm an Angry Person in 90 Seconds or Less
Kindle电子书
US$14.99
Douglas E. Noll, J.D., M.A. is a mediator, author, trainer, and visionary. He has been recognized nationally and internationally for his innovative de-escalation strategies. Doug's fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds, was the recipient of the Book Excellence Award. Doug makes his home in the Sierra Nevada foothills above Clovis, California with his wife Aleya.
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